Using Store Credit, Gift Cards & Discount Codes

Important Update: Store Credit System Improvements

If you have an account with I Love Tunics, please note that from November 25, all returns will now be processed as store credit directly to your account — instead of gift cards, which we’ve been using until now.

Thanks to advancements in our platform technology, we can now offer this more convenient option. Your store credit will be securely stored at the account level, and when you next shop with us, you’ll simply be able to select your account balance at checkout — no need to copy and paste codes anymore!

Your store credit will remain valid for 3 years, and you can log in anytime to view your current balance.

If you prefer, we can also convert your store credit into a gift card upon request — perfect for sharing with a friend.

If you have a gift card or discount code that you would like to redeem then simply add your item/s to cart as usual and then at checkout stage copy & paste the code in the field that has 'Gift card or discount code' written

If you are using a computer - desktop or laptop it is the screen after you click on 'checkout' button. It will look like below. Once the code is entered correctly the total price will change to match the redeemed discount or credit

If you are using a mobile phone or tablet the first step is adding your product/s to cart & pressing the 'Checkout' button. The next step is 'Shipping information' page - here you will be entering your address details and then proceed to the next stage of the order - the 'Payment' details page 

It is at this stage where you will see the 'Gift card and discount code' field. Paste the code here and you will see the total price will reflect the amendment if the discount/credit code has successfully been accepted by system. Please see below mobile screenshot

 


 

Please ensure that the total price is reflecting the adjustment before paying for any remaining balance. If you are having any issues, you are welcome to email or call us